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GUI Design: Let Me Out!

I recently completed a usability review of a web app that has not yet been released. After logging in I saw two icons and the words Welcome, carl at the upper right. One of the first things I look for when reviewing usability (for a product that requires login) is how to log out. On mouse hover I found there were tooltips for the icons but not for the welcome, carl, and none of these showed a down arrow or pointer curser indicating they were clickable. It turned out that clicking on the Welcome, carl actually displayed a menu with the option to Logout, but there was no clue that any options were there until I clicked the words. Of course I recommended that the mouse change to a pointer on … Read entire article »

Filed under: Controls, GUI Design, Mistakes, Tooltips

GUI Review Revisited: WordPress®

In March 2011 I posted a review of the WordPress® GUI which resulted in a rating of 4 out of 5 GJs. I detailed only two complaints, and apparently the developers at WordPress care enough about my opinion that they have fixed the biggest problem for me. (Who knew I had such influence?) In that article I explained how long it took for me to become accustomed to a pair of icons that had a similar appearance, causing me to repeatedly click the wrong one when I was editing a post. Figure 1 contains portions of two screen shots of the previous toolbar with the mouse hovering over the icons for Add an Image and Toggle fullscreen mode. Notice how similar the icons look to each other. I had trouble with these until I realized … Read entire article »

Filed under: Controls, GUI Design Review, Tooltips